Enjoy the freedom of contactless payments!

The Virtual Sodexo Card is a modern and convenient payment method. Everything you need is right on your smartphone.

i
Select one of the payment apps (Google Pay, Apple Pay)
and enjoy full flexibility of your payments – just like you would with traditional card, yet without plastic…
Apple pay Google pay

With the Virtual Sodexo Card, you can:

Pay
everywhere

where a Mastercard card is accepted

Make online
purchases

simply by entering your card details

Pay in
store

using contactless payments, with your phone

Withdraw
cash

at contactless ATMs

Feel
secure

you pay using contactless payments and are the only one with access to your card details

Register your card with 4 easy steps:

1

Go to wirtualna.sodexo.pl and choose “Register your card”

2

Enter the code from your email as well as your phone number

3

Confirm the code received via text message, create your password and fill in your personal details

4

Accept the terms and conditions received via email in order to activate your profile

Register your card

Add your card to a payment app on your smartphone and enjoy the freedom of contactless payments

Apple pay Google pay

How to use
the Virtual Sodexo Card?

Pay online

The same way you would pay with a traditional card:
  • Sign into your account at wirtualna.sodexo.pl
  • Enter the card number, expiry date and CVC (the 3 digits at the back of your card)
  • Confirm the transaction with an SMS code

Use contactless payments
in store

How to do it?
  • Add your card to Google Pay or Apple Pay mobile wallet
  • Set it as default payment card
Start paying with your phone at the store and other service points:
  • Unlock your phone with NFC enabled
  • Hold your phone near the terminal
  • Confirm the transaction with your PIN code
You are all done!

Withdraw cash from
ATMs contactless

Withdraw cash from ATMs with contactless feature? Look for an ATM that has a     symbol on it. There are over 10 thousands of them in Poland!
  • Unlock your phone with NFC on
  • Tap your phone against the contactless symbol
  • Enter your PIN
  • Select the amount
You are all done!
  • No internet access necessary in order to complete payments
  • Enjoy this option on your smartphone, smartwatch or smartband

FAQ

It is a prepaid payment card which exists only in electronic form (it does not have a physical carrier). With this Card you pay online and make contactless payments if you add it to your Google Pay or Apple Pay mobile wallet.
The Card can be used for on-line payments and in all stores and service points bearing Mastercard logo and equipped with a contactless payment terminal. The Card can also be used for contactless cash withdrawal from any ATM equipped with a proximity reader - in Poland there are over 10 thousand of them.
  1. Visit wirtualna.sodexo.pl
  2. Enter the received card token, your mobile phone number (this will be your login to the service), date of birth and country of residence
  3. Enter the verification code received by SMS and set a password
  4. To activate your profile, accept the terms and conditions received by email
  1. Log in to your profile at wirtualna.sodexo.pl
  2. Click 'Register a new card'
  3. Enter the card activation code you received
  4. Confirm the activation by e-mail.
The card is active as soon as the registration/adding to the profile process is completed.
You can find all the necessary information on the mobile wallet providers’ websites:
  1. Open the Wallet app
  2. press '+' in the top right corner of the screen
  3. select 'Enter card details manually'
  4. from the list of banks and card issuers, choose: DiPocket
  5. enter the card details: number, expiry date, security/CVC code (to be found on the back of the card) and your personal data
  6. accept the terms of mobile payments for the card
  7. select verification by text message and enter the code received by SMS
  8. the code will be sent to your phone number registered at wirtualna.sodexo.pl
Once you enter the code received by SMS, you can make payments with your device.
  1. On your device, download the Google Pay app from the Google Play.
  2. Open the app and press '+' in the bottom right corner of the screen, then select 'Payment method'
  3. Select 'Credit or debit card' and then ’Enter data manually'
  4. Enter your Virtual Sodexo Card number, expiry date and CVC code (to be found on the back of the card)
  5. Accept the terms of use of the app and the card
  6. Select SMS as the verification method and enter the code received by SMS
  7. The code will be sent to your phone number registered at wirtualna.sodexo.pl
Once you enter the code received by SMS, you can make payments with your device.
The use of mobile payments is completely free.
When making contactless payments above PLN 100 or contactless cash withdrawal, you may be asked to enter your PIN. You will receive your first PIN number via an SMS to the phone number used for the card registration. You can also change it - when you log in to your profile at wirtualna.sodexo.pl by clicking 'Change PIN' option in the 'Security' tab.
In order to make online payment with the Card, enter the following data: card number, expiry date, CVC code (you can find this data when you log in to your profile at wirtualna.sodexo.pl) and confirm the transaction with the SMS code sent to the phone number provided during the card registration.
Add the card to Apple Pay or Google Pay and set it as the default payment card (on your smartphone, smartwatch or smart band). Before making a payment, unlock on wake up your device with the NFC activated and then put it close to the terminal.
You can make a contactless withdrawal from any ATM bearing this sticker Aby wypłacić należy:
  1. Unlock your phone (or other mobile device) with the NFC activated
  2. Put your phone close to the reader
  3. Enter your PIN
  4. Choose the amount
  5. Take your cash from the machine
You can find information about available funds and transaction history when you log in to your profile at wirtualna.sodexo.pl. Available funds are presented on the home screen. Transaction history can be found in the 'Transaction history' tab.
You can find the expiry date of your card on its front side when you log in to your profile on the wirtualna.sodexo.pl. All cards are valid for 8 full months starting with the month after you received the card – e.g. a card you received via e-mail on 20th December 2020 will be valid through 31st August 2021.
The card activation code is a unique, confidential card identification number you will receive by your email. This code is necessary to register a card/ add a new card to your profile.
In the case of a card data theft or suspicion of an unauthorized use of the card, you should immediately block your card. You can temporally block your card (reversible operation) when you log in to your profile at wirtualna.sodexo.pl. To cancel the card (irreversible operation) call the Customer Service Centre at +48 22 535 11 11.
You can change your Virtual Sodexo Card’s PIN when you log in to your profile at wirtualna.sodexo.pl in the 'Security' tab.
You can also change your PIN at those ATMs that offers this type of service (in particular in Euronet ATMs). In order to change your PIN at an ATM, use your card and enter your current PIN. The fee for changing PIN at an ATM is PLN 4 and is charged from your card.
If you do not remember your password, you can reset it. A link to change your password will be sent to the email address assigned to your profile.
If you want to change the phone number or e-mail that was assigned to the card, contact the Customer Service Centre at +48 22 535 11 11. Remember that the phone number is also your login, so if you change the phone number assigned to your card, your login also changes!
If you lost the device with your Google Pay/Apple Pay, we recommend you to block your Virtual Sodexo Card. You can also cancel your card by contacting the Customer Service. Remember that this is an irreversible operation and the use of your card will no longer be possible even if you find your phone. You can also log in to your Google/Apple account and block/delete the mobile device from your account.
You can check the transaction limits on your Sodexo Virtual Card in the Terms and Conditions in the 'Information' tab when you log in to your profile at wirtualna.sodexo.pl
Yes. The card issuer is DiPocket, which is supervised by the UK Financial Conduct Authority (FCA) to which it regularly reports on its activities. As the institution supervised by the FCA, DiPocket must comply with all applicable financial and consumer protection laws. Having the highest status as a member of Mastercard® Principal Member, DiPocket is also subject to Mastercard® Rules of Conduct and other common operational regulations.
To order a new card after cancelling the existing one, contact the Customer Service Centre at +48 22 535 11 11. The activation code for a new card will be sent to the e-mail address registered at wirtualna.sodexo.pl. The fee for issuing a new card is PLN 20.
To make a complaint about a card transaction, contact the Customer Service Centre at kontakt.wirtualna@sodexo.com. It is important that you use the email address that is assigned to the card.
No. According to the Terms and Conditions, only a person who has received the card from an employer/business client and who owns the e-mail address to which the card activation code was sent is authorized to use the card.
No The Card can only be used by an adult who has received the card from an employer/business client and who owns the e-mail address to which the card activation code was sent.
We ask for the date of birth to confirm that the card will be used by an adult.
Cards can be issued to Polish citizens or residents of Poland and that is the reason why we ask about your country of residence.
DiPocket UAB is the issuer of Sodexo Virtual Card. DiPocket UAB is an Electronic Money Institution authorized and regulated by the Bank of Lithuania (license reference number 75) and is regulated by that authority. DiPocket operates under the E-Money License recognised by all Member States of the European Union in accordance with the E-Money Directive (Directive 2009/110/EC of the European Parliament and of the Council of 16 September 2009 on the taking up, pursuit and prudential supervision of the business of electronic money institutions, hereinafter referred to as the 'Directive'). It constitutes the basis for the issuance and distribution of electronic money. DiPocket has its registered office at Upės str. 23, 08128 Vilnius, Lithuania.
DiPocket operates in Poland under the principle of a single European passport (freedom of services) in the area of issuance and distribution of electronic money and payment services, which means that DiPocket's operations were notified to the Polish regulator, Polish Financial Supervision Commission, under the provisions of the Directive implemented in Poland.